Privacy Policy

We may collect personal information when you contact us, request a quotation, book a service, fill out a form, call us, email us, or interact with our website.

The information we may collect includes:

• Full name
• Email address
• Phone number
• Service address or location
• Preferred cleaning service
• Booking date and time
• Property details related to the requested cleaning service
• Messages, instructions, or notes submitted through our forms
• Website usage information such as browser type, device type, pages visited, referral source, and general location data
• Property type, number of rooms or bathrooms, square footage, cleaning frequency, parking instructions, access instructions, pets in the property, and any special cleaning notes you provide

Camz Cleaning may use your personal information for the following purposes:

• To respond to your questions or service requests
• To provide cleaning quotes and booking confirmations
• To schedule residential, commercial, vehicle, seasonal, or move-in/move-out cleaning services
• To contact you about your appointment or service details
• To share necessary service information with our cleaning team
• To improve our website, customer service, and business operations
• To send important service-related updates
• To process payments or invoices, where applicable
• To maintain customer records
• To comply with legal, tax, accounting, or regulatory requirements
• We do not sell your personal information.

When you provide your personal information to Camz Cleaning, you consent to us collecting, using, and storing that information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time by contacting us. However, withdrawing consent may affect our ability to provide certain services, respond to your inquiries, or complete your booking.

When you submit a booking request, quote request, or contact form on our website, we use the information you provide to understand your cleaning needs and contact you with service details.

This may include information about your property, cleaning requirements, preferred schedule, access instructions, parking details, and other service-related notes. Please avoid submitting sensitive personal information that is not required for the cleaning service.

Because cleaning services are delivered at customer homes, offices, vehicles, or other properties, we may need to collect and use service location details and cleaning instructions.

This may include your address, unit number, entry instructions, alarm or access notes, parking instructions, pet information, areas to clean, areas to avoid, or special requests related to the booked cleaning service. We use this information only to plan, manage, and complete the service.

If payment is required for a cleaning service, your payment may be processed through a third-party payment provider. Camz Cleaning does not intentionally store full credit card or banking details on its website unless specifically required for business or legal purposes.

Third-party payment providers may have their own privacy policies and security practices. We recommend reviewing their privacy terms when making a payment.

Our website may use cookies or similar tracking technologies to improve website performance, understand visitor activity, and enhance user experience.

Cookies may help us understand:

• Which pages users visit
• How visitors interact with our website
• What devices and browsers are being used
• How users find our website
• You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.

We may use third-party tools to manage online booking, quote requests, website forms, analytics, hosting, email communication, payment processing, spam protection, customer support, or business administration.

These third-party providers may process limited information only as needed to support our business operations. Camz Cleaning is not responsible for the privacy practices of third-party websites or platforms, and we recommend reviewing their privacy policies where applicable.

Camz Cleaning may share limited personal information only when necessary to operate our business or provide services.

We may share information with:

• Camz Cleaning team members or service staff
• Booking or scheduling platforms
• Payment processors
• Website hosting or maintenance providers
• Email, phone, or communication service providers
• Accounting, legal, or administrative support providers
• Government or legal authorities when required by law
• We may share necessary service details with Camz Cleaning team members only when needed to complete your booked cleaning service. This may include your name, phone number, service address, access instructions, and cleaning requirements.
• We only share information that is reasonably necessary for the specific purpose.

If you choose to receive updates, promotions, or offers from Camz Cleaning, we may contact you by email, phone, SMS, or other electronic communication methods.

If we send promotional emails or messages, you may unsubscribe at any time by using the unsubscribe option in the message or by contacting us directly.

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These steps may include:

• Secure website and hosting practices
• Limited access to customer information
• Use of trusted third-party service providers
• Administrative and technical safeguards
• Regular review of website forms and data handling processes
• However, no online system can be guaranteed to be completely secure. We encourage users to avoid sending highly sensitive information through website forms or email.

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including customer service, booking records, business administration, legal compliance, tax records, and dispute resolution.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely store it according to applicable requirements.

You may contact Camz Cleaning to request access to the personal information we hold about you. You may also ask us to correct, update, or delete your personal information where applicable.

We may need to verify your identity before processing your request.

Our website may contain links to third-party websites, booking tools, social media platforms, review platforms, or payment services.

Camz Cleaning is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

Our website and services are intended for adults, property owners, tenants, businesses, or individuals booking cleaning services. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted without appropriate consent, we will take reasonable steps to delete it.

Camz Cleaning may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or business practices.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage visitors to review this page regularly.